Privacy Policy

Last updated: 1 January 2026

Introduction

Orbit Reef ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orbit-reef.com and use our executive car hire services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our booking or enquiry forms
• Contact us via email or through the website
• Subscribe to our newsletter
• Create a corporate account

This information may include:

• Name and title
• Email address
• Business name and address
• Driving licence details (when required for hire)
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle reservations
• Respond to your enquiries and provide customer support
• Send you booking confirmations and service updates
• Improve our website and services
• Comply with legal obligations
• Manage corporate accounts and billing

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, insurance providers)
• When required by law or to respond to legal process
• To protect our rights, property, or safety
• With your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are retained for seven years in accordance with UK financial regulations.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Orbit Reef
Unit 14, Velocity Business Park
Trafford Way
Manchester M17 1QD
Email: [email protected]